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FAQs
Frequently Asked Questions.
Have questions about our products or services? Explore our FAQs to find quick and helpful answers to all your inquiries.
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All of our products are made of real 925 silver and high-grade 5A/8A zircon, which has higher dispersion, brighter and more beautiful.
Crushed ice cut zircon is also called high-carbon diamond in the industry. lt is a new type of artificial gemstone produced by ion composite technology, commonly known as high-techdiamond.
The appearance looks highly similar to diamonds, only the hardness is not as high as diamonds, BUT other attributes, such as clarity, cut, carat, and color, have reached the effect of top diamonds.
High-carbon diamonds are rich in shape and color, not easy to fade and turn yellow, and also have a unique price advantage. lt is a better diamond substitute than moissanite.
The fire color of Crushed ice cut zircon is obviously different from that of ordinary zircon.
The Crushed ice cut has hundreds of cutting surfaces, which are visible to the naked eye in the form of crushed ice. The irradiated fire is much brighter than ordinary zircon
PS. “8A” is the market’s name to distinguish this special process from other processes, not an industry standard.
We have the XPF inspection machine to detact the materials of the products. It is evident that all of our products are made of 92.5% silver.
Our jewelry is made from high-quality sterling silver, which is hypoallergenic and suitable for most skin types.
To keep your silver jewelry looking its best, store it in a cool, dry place and clean it regularly with a soft cloth. Avoid contact with harsh chemicals and water.
We currently do not offer customization services, but we have a wide range of designs that cater to various styles and preferences.
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress.
We accept a variety of payment methods, including credit cards, debit cards, and secure online payment options.
We offer a 15-day return policy. If you are not completely satisfied with your purchase, you can return it within 15 days for an exchange or a full refund incase the product is damaged when received.
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Yes, we provide elegant gift packaging for all jewelry purchases, perfect for special occasions.